Recruitment Name: BT Group ITSM Hiring 2026
Post Name: ITSM Application Support Specialist
Job Location: Cedar Walk, Hemel Hempstead – United Kingdom
Recruitment Board: BT Group
Department: Digital / IT Services
Available Vacancies: Not Disclosed
Salary: Competitive Package + Company Benefits
Qualifications:
• Degree in IT / Computer Science / Engineering or Relevant Field
• Strong understanding of IT Service Management (ITSM) tools
Experience:
• Hands-on experience in ITSM platform support (Preferably BMC Remedy or similar tools)
Job Type: Full-Time (Permanent Role)
Working Hours: As per Company Policy
Application Mode: Online (Through Official BT Careers Portal)
Application Status: Currently Open
Selection Process: Online Application → Profile Screening → Technical / Managerial Interview → Offer
Key Responsibilities:
• Manage, support, and maintain ITSM applications
• Monitor system performance and ensure smooth operations
• Troubleshoot technical issues and resolve system errors
• Perform updates, configurations, and integrations
• Work closely with internal teams to deliver reliable IT services
Skills Required:
• Experience in ITSM tools (BMC Remedy preferred)
• Understanding of incident, problem, and change management processes
• Good analytical and troubleshooting skills
• Ability to communicate technical details clearly
• Knowledge of system integrations and application support
Benefits:
• Performance Bonus
• Pension & Insurance Benefits
• Employee Discounts
• Paid Leave & Work-Life Balance Policies
• Learning & Development Opportunities
Official Apply Link: Click Here
You can join Our WhatsApp groups
Whatsp Group 1 – Join Now
Whatsp Group 2 – Join Now
Whatsp Group 3 – Join Now
Disclaimer
⚠️ The job information provided above is for reference purposes only. Candidates are advised to verify all details from the official notification and website before applying. We are not responsible for any issues arising from the authorities concerned.