Recruitment Name: Mphasis Recruitment 2026
Post Name: Technical Support Engineer – SD
Job Location: Bangalore
Recruitment Board: Mphasis
Department: IT Support / Service Desk
Job ID: 97965-24-1
Available Vacancies: Not Mentioned
Salary: Not Mentioned
Qualifications: • Any Graduate • Certifications like MCSE / CCA / ITIL (preferred)
Experience: 1–3 Years (Minimum 6–12 months required)
Job Type: Private Job
Work Mode: Work From Office
Working Hours: Rotational Shifts
Application Mode: Online
Gender Requirement: Both
Application Start Date: Already Started
Application Last Date: Not Mentioned
Selection Process: Based on interview and technical assessment
Official Notification: Click here
Official Website: Click here
Key Skills: IT Support, Windows OS, O365, VPN, VOIP, Citrix, Remote Desktop, Ticketing Tools, MS Office
Job Responsibilities: • Handle customer queries via calls, email, chat, and tickets • Log and manage incidents as per ITIL guidelines • Perform Level 1 troubleshooting (OS, Exchange, VPN, devices) • Provide remote desktop support • Escalate complex issues to higher teams • Track and resolve incidents within SLA
Additional Requirements: • Strong communication (neutral/accent) and analytical skills • Knowledge of Citrix, Bomgar, and remote tools • Experience in account management and password reset • Printer setup and network troubleshooting knowledge
Apply Now: Click Here
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⚠️ The job information provided above is for reference purposes only. Candidates are advised to verify all details from the official notification and website before applying. We are not responsible for any issues arising from the authorities concerned.
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