Inbound Customer Service Advisor Job: Are you looking for a stable and rewarding customer service job in Mangalore? UnifyCX, a leading global Business Process Outsourcing (BPO) company, is hiring Inbound Customer Service Advisors at their Mangalore office. This is a great opportunity for freshers and experienced candidates who are fluent in English and passionate about customer service.
The last date to apply for this job is 16th September 2025, so don’t miss the chance to be part of a fast-growing international company. Inbound Customer Service Jobs in Mangalore, Customer Service Advisor Vacancy in UnifyCX, BPO Jobs in Mangalore 2025, Customer Support Jobs in Mangalore with Salary, Apply for Customer Service Jobs Mangalore, Inbound Customer Service Advisor Job.
About UnifyCX
UnifyCX is an emerging global BPO company with operations across the U.S., Colombia, Dominican Republic, India, Jamaica, Honduras, and the Philippines. With nearly two decades of experience, UnifyCX specializes in contact centres, business processing, and technology outsourcing solutions.
The company leverages AI-driven technologies to enhance customer experience and deliver efficient solutions to its global clients. Being a certified minority-owned business and an equal opportunity employer, UnifyCX values diversity and innovation in its workforce.
Key Features of Inbound Customer Service Advisor Job
Job Role: Inbound Customer Service Advisor – Mangalore
Location: Lalbagh, Mangalore
Shifts: Rotational (including night shifts)
Employment Type: Full-Time
Salary Range: ₹19,000 – ₹22,000 (depending on skills and experience)
Last Date to Apply: 16-Sep-2025
Key Responsibilities of Inbound Customer Service Advisor Job
- Handle inbound calls and assist customers with account balances, order status, and payment issues.
- Record and resolve customer complaints with professionalism and empathy.
- Adapt communication styles to suit customer needs and cultural backgrounds.
- Manage complex issues efficiently and provide timely solutions.
- Ensure accurate data entry while multitasking across multiple systems.
- Demonstrate clear communication, correct grammar, and natural pacing during calls.
- Set up cases or follow processes as per company guidelines.
- Complete regular training and adapt to policy or process changes quickly.
Skills & Qualifications Required to apply for Inbound Customer Service Advisor Job
- Bachelor’s degree / Diploma or equivalent experience.
- Proficiency in English (spoken & written).
- Strong customer service and problem-solving skills.
- Active listening and effective communication abilities.
- Computer literacy with typing proficiency and internet navigation skills.
- Prior experience in customer support or contact centres (preferred).
- Knowledge of financial services or payment systems (added advantage).
Salary and Benefits for Inbound Customer Service Advisor Job
UnifyCX offers a competitive salary package:
- Minimum Salary: ₹19,000 per month
- Maximum Salary: ₹22,000 per month (based on skills, experience, and performance)
In addition, employees get to work in a professional, diverse, and global environment with growth opportunities.
How to Apply for Inbound Customer Service Advisor Job
If you’re interested in this opportunity, apply today through the Apna app. Don’t wait until the deadline – early applications have a better chance of getting shortlisted.
Apply before 16-Sep-2025 and start your career with UnifyCX in Mangalore!
Important Contacts
UnifyCX HR Number: (502) 410-1732 (Parent Company Number)
UnifyCX Office Number: (502) 410-1732 (US Number)
UnifyCX Address: WV76+FRG, post, near kings Park Layout, Mary Hill, Ranipura Ulliya, Kavoor, Mangaluru, Karnataka 575015
UnifyCX Email Address: info@unifycx.com
Important Links
UnifyCX Official Address: Click Here
UnifyCX: Career Portal Link: Click Here
Inbound Customer Service Advisor Job: Apply here
Careerlive Home Page: Click Here
Whatsapp Group Link: Click here
Whatsapp Channel Link: Click here
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FAQs About This Job
Q: How much salary can I expect as an Inbound Customer Service Advisor in Mangalore?
A: You can expect between ₹19,000 – ₹22,000, depending on your interview performance and skills.
Q: What is the eligibility to apply for Customer Service Advisor?
A: Graduates with 0.5 to 31 years of experience can apply. Both freshers and experienced candidates are welcome.
Q: Are specific skills required to apply for customer service advisor?
A: Yes, candidates must have good English communication skills (intermediate/advanced level).
Q: Who can apply for Inbound Customer Service Advisor Job?
A: Both male and female candidates can apply.
Q: Is the customer service support a work-from-home job?
A: No, this is a full-time office job in Mangalore.
Q: Are there any charges for applying for inbound customer support service post?
A: No, there are no deposits or charges for applying or joining.
Q: How to apply for inbound customer support advisor job?
A: Candidates can apply via the Apna app or directly contact HR after applying online.
Q: What is the last date to apply for inbound customer support advisor job?
A: The last date to apply is 16th September 2025.