Recruitment Name: Mphasis Customer Support Officer Recruitment 2026
Post Name: Trainee Customer Support Officer / Transaction Processing Officer – BPO
Job Location: Mangalore – Karnataka, India / Pune – Maharashtra, India
Recruitment Board: Mphasis
Department: BPO / Customer Support / Transaction Processing
Available Vacancies: 1 Opening
Salary: Not Mentioned (Best in Industry)
Job Type: Full-Time
Notification Number: Not Mentioned
Qualifications:
- Any Graduate
- Freshers are eligible to apply
Experience:
- 0 – 1 Years
- Freshers Preferred
Job Responsibilities:
- Record customer interactions in the client system with proper classification
- Refer to the knowledge base and follow defined processes
- Perform transaction processing tasks accurately
- Ensure follow-up and closure of customer interactions
- Maintain high customer satisfaction levels
- Handle customer support operations efficiently
Required Skills:
Technical Skills:
- Basic computer operating skills
- Intermediate knowledge of MS Office
- Good typing speed (Minimum 30 WPM)
- Basic knowledge of Insurance (Preferred)
- Average spoken and written English
- Business email communication skills
Process Skills:
- Customer service orientation
- Ability to follow defined workflows
- Attention to detail
Behavioral Skills:
- Positive attitude and energy
- Self-learner
- Passion for customer service
- Flexible to work in rotational shifts
Selection Process:
- Application Submission
- Assessment / Typing Test
- HR Interview
- Final Selection
Job Benefits:
- Opportunity to start career with leading IT company
- Professional work environment
- Career growth and learning opportunities
- Work-life balance
- Exposure to real-time customer support projects
Official Website: Click Here
Official Notification: Click Here
How to Apply: Click Here
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Disclaimer
⚠️ The job information provided above is for reference purposes only. Candidates are advised to verify all details from the official notification and website before applying. We are not responsible for any issues arising from the authorities concerned.